- 目錄
第1篇 retail manager—國際高端設(shè)計師品牌（香港）崗位職責(zé)描述崗位要求
職位描述：
retail manager
position based in hongkong
responsibilities:
sales
1. responsible for sales management and sales development of own store.
2. manage the business on a day to day basis by ma_imizing sales and achieving monthly targets.
3. perform various reports to provide sales analysis/forecast and suggest action plan to support the staff achieving
targets.
4. prepare reports， as per management requests.
customer service
1. ensure that staff resolves customer complaints effectively.
2. lead and drive consistent customer service in store by role modeling desired behavior.
training and development
1. motivate and coach staff appropriately to ensure that respect of company procedures， values and team spirit are in
line with corporate standards.
2. supervise the training of the staff on company procedures， product knowledge， security and operations.
3. identify training and development needs for the staff and give feedback to retail manager
after sales service
1. ensure that all staff duly provides after sales service.
2. advice the store staff on after sales service procedure.
operations / housekeeping
1. handle administrative duties， daily reports and staff duty rosters.
2. ensure proper functioning of all sales support it systems.
3. ensure store is properly maintained.
4. conduct daily briefing.
merchandise / inventory control
1. manage healthy stock level and product mi_ to reflect sales and customer demands.
2. support merchandise transfer， stock take， inventory counts.
3. ensure safety and good condition of products.
4. ensure stock and back up storage are effectively managed in an organized manner.
crm
1. acquire， build and maintain key customer relationship with follow up calls and activities to drive repeat visit and
build customer loyalty.
2. support the organization of in-store & promotional events， liaising with merchandising & pr team.
3. ensure proper customer data acquisition and management on the it system.
requirements:
- college degree or above.
- five years related operation management e_perience in retail industry， familiar with operation pattern of retail
industry.
- strong ability in communication， coordination， team management and e_ecution.
- be able to work under pressure and adaptable to frequent business trips.
- good english skill both in written and oral
about translatio
translatio manages 11 high-end designer brands in china， ale_ander wang， acne studios， smcp (sandro，
maje， claudie pierlot)， thom browne， isabel marant， stone island， 3.1 phillip lim， golden goose，
j.cricket. till today， we have over 100 direct-sale stores in china and have more than 1000 staffs.
business has been kept e_panding and soon our staff will e_ceed 1500. with the e_pansion of our retail
activities and as requested by the business demands， we are looking for more talents to join us.
第2篇 品牌經(jīng)理—國際高端設(shè)計師品牌（香港）崗位職責(zé)描述崗位要求
職位描述：
brand manager
position based in hongkong
responsibilities:
- analyze brand positioning and consumer insights
- shape and communicate our vision and mission
- translate brand elements into plans and go-to-market strategies
- manage a team of marketing people working on brand initiatives
- lead creative development to motivate the target audience to “take action.”
- establish performance specifications， cost and price parameters， market applications and sales estimates
- measure and report performance of all marketing campaigns， and assess roi and kpis
- monitor market trends， research consumer markets， and competitors’ activities
- oversee new and ongoing marketing and advertising activities
- monitor product distribution and consumer reactions
- devise innovative growth strategies
- align the company around the brand’s direction， choices， and tactics
skills：
- analytical skills and attention to detail
- an understanding of trends and an ability to respond to customers’ wishes
- creativity and an ability to produce innovative and original ideas
- team working skills
- the ability to manage and allocate budgets
- proficiency in english， mandarin， and cantonese. both written and verbal communication skills
- e_perience with and an understanding of market research
- time and project management skills， including the ability to work on multiple projects at the same time
- an ability to think strategically and come up with campaigns
requirements:
- bachelor degree in marketing， business， or similar
- before marketing or business management e_perience
about translatio
translatio manages 11 high-end designer brands in china， ale_ander wang， acne studios， smcp (sandro，
maje， claudie pierlot)， thom browne， isabel marant， stone island， 3.1 phillip lim， golden goose，
j.cricket. till today， we have over 100 direct-sale stores in china and have more than 1000 staffs. the
business has been kept e_panding， and soon our staff will e_ceed 1500. with the e_pansion of our retail
activities and as requested by the business demands， we are looking for more talents to join us.
第3篇 店鋪副經(jīng)理/店鋪主管——高端設(shè)計師品牌（香港）崗位職責(zé)描述崗位要求
職位描述：
management background
- at least 2 years of store managing e_perience for a high-end retail brand.
- been responsible for the daily sales， operations， and staff.
- worked independently to meet organizational needs.
e_perience
- at least 2 years of e_perience in managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of developing， train and foster the growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to a high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
-worked with focus plans to improve the results and constant follow-ups.
business drive
- focusing on ensuring sales， service， and sales thru
skills:
1. sales-driven and result oriented focusing on ensuring sales， service， and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded. ability to work in a fast-paced environment with good detail orientation without losing focus on delivering top service.
3. fluent in english (able to communicate and understand information from the hq)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self-initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to the working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to the merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering the growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
e_pectations:
1. drive store performance and always strive for the highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with a team of sales associates and area manager
7. follow set seasonal planning provided by us
8. ensure that the visual standard is following the guidelines
9. frequent communication with an update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by
第4篇 店鋪經(jīng)理/店長—高端設(shè)計師品牌（香港）崗位職責(zé)描述崗位要求
職位描述：
日常營運：
1.通過指導(dǎo)和訓(xùn)練建立有能力而強大的團隊， 建立團隊精神及團隊內(nèi)部溝通
2.負(fù)責(zé)每日店鋪營運以確保每日完成銷售指標(biāo)
3.組織店鋪晨會， 保持店鋪高度整潔
4.控制發(fā)票和滿足預(yù)算目標(biāo)，管理銷售收入和備用現(xiàn)金
5.向辦公室及零售經(jīng)理匯報費用， 銷售報告及分析
6.維護店鋪陳列以確保商品的展示和品牌的形像
7.日常庫存管理
員工管理：
1.根據(jù)公司政策管理員工的表現(xiàn)
2.時常提供上崗培訓(xùn)和指導(dǎo)來發(fā)展和提高銷售人員的能力
銷售指標(biāo)：
1.管理， 指導(dǎo)和鼓舞員工完成銷售目標(biāo)
2.為銷售人員提供現(xiàn)場支持以便完成銷售目標(biāo)
客戶服務(wù)和發(fā)展：
1.處理員工投訴
2.發(fā)展和維護vip客戶
3.跟蹤和維護公司客戶信息數(shù)據(jù)
4.管理，指導(dǎo)和激發(fā)員工提供卓越的客戶服務(wù)以確?？蛻魸M意
職位要求：
1.3年以上店鋪經(jīng)理經(jīng)驗
2.熟悉女裝時尚及奢侈品行業(yè)， 了解品牌及時尚趨勢的發(fā)展
3.具有良好的溝通技巧及人際關(guān)系
4.注重客戶服務(wù)和結(jié)果
5.積極主動，注重形象及細(xì)節(jié)
e_perience:
management background
at least 2 years of store managing e_perience for a high end retail brand.
- been responsible for the daily sales， operations and staff.
- worked independently to meet organizational needs
e_perience
- at least 2 years of e_perience of managing and developing a team with 5 people or more.
- developed employees to a higher position.
people development
- e_perience of develop， train and foster growth of people to be able to meet organizational needs， developed a seller to a store manager， developed a new employee to a top seller.
sales and service
- e_perience from training people in sales and service. constant secure that the whole team deliver service on a high level and above for all clients.
- developed staff from basic service level to high level.
- worked with client books and how to drive traffic to the store.
analyzing
- e_perience of analyzing sales figures， kpi and take required actions.
- take actions when needed.
worked with focus plans to improve the results and constant follow ups.
business drive
- focusing on ensuring sales， service and sales thru
skills:
1. sales driven and result oriented focusing on ensuring sales， service and sales thru， have the ability to see the weaker points and how to improve them.
2. organized and service minded . ability to work in a fast-paced environment with good detail orientation without loosing focus on deliver top service.
3. fluent in english (able to communicate and understand information from golden goose)
4. proficient in e_cel/word/outlook
5. a social and outgoing personality
6. reliable and punctual - sending in reports in time， answering emails in time， take actions required and always follow deadlines.
7. highly motivated， self initiative and yet a team player - take own initiative for improvements， ability to come up with own and new solutions for improvements and put them in action.
8. fle_ibility in regards to working schedule
9. effective communicator and listener - respect， help and support your team and coworkers.
10. detail oriented， organized in regards to store routines and operations and immaculate in regards to merchandise.
11. delegation skills - the ability to delegate responsibilities in a balanced way.
personality traits:
1. ambitious - always work with the highest ambition and strive for the best results.
2. desire to develop the team and individuals - motivated in fostering growth of people in order to meet long-term organizational needs.
3. open minded - open minded in all aspects and adaptive to change.
4. passionate about service - enjoy serving clients and act as a role model in offering the ultimate shopping e_perience.
5. passionate about golden goose as a brand - willingness to understand the brand and work actively to stay updated. take own initiative to search information.
e_pectations:
1. drive store performance and always strive for highest results
2. set， communicate and follow up on the company objectives
3. making sure the studio is reaching sales budget and goals
4. follow up on the golden goose checklist and take actions where needed
5. plan and e_ecute seasonal training (product， service， store operations)
6. follow up on set action plans with team of sales associates and area manager
7. ensure that the studio is following the golden goose franchise manual
8. ensure that the visual standard are following the golden goose guidelines
9. frequent communication with and update area manager when needed
10. inspire your team by developmental strategies both for the studio and individual level
11. ensure all team members have enough knowledge to provide the clients with e_cellent service
12. ensure all team members are working by
第5篇 高端設(shè)計師崗位職責(zé)
高端男鞋設(shè)計師 根據(jù)公司品牌定位及部門定位,做好定制鞋商品企劃,根據(jù)市場趨勢及信息,把握每季開發(fā)方向,合理準(zhǔn)確開發(fā)定制鞋款。
1、 負(fù)責(zé)建立并完善高端制定鞋研發(fā)設(shè)計標(biāo)準(zhǔn)及流程;
2、負(fù)責(zé)把握國內(nèi)外流行趨勢,制定定制鞋商品企劃案;
3、定期走訪市場,購買樣品信息,收集市場鞋類資訊;
4、負(fù)責(zé)組織、落實具體的開發(fā)設(shè)計工作,按照產(chǎn)品開發(fā)周期合理的制定每季的開發(fā)計劃并完成任務(wù);
5、 負(fù)責(zé)合理安排版師的工作,跟蹤開發(fā)進度,在設(shè)計過程中出現(xiàn)的工藝問題及時進行調(diào)研、分析、擬定解決方案并協(xié)調(diào)處理;
6、研發(fā)新產(chǎn)品的同時提高開發(fā)的命中率,并合理的控制開發(fā)費用;
7、嚴(yán)格做好產(chǎn)品信息的保密工作;
8、完成上級交辦的其他任務(wù),配合相關(guān)人員開展工作。
1、 大專及以上學(xué)歷;
2、 5年以上中高檔男鞋外采、開發(fā)經(jīng)驗,對國內(nèi)中高檔鞋類品牌熟悉;
3、 熟悉制鞋結(jié)構(gòu)原理和制作流程、生產(chǎn)工藝、用材和成本核算;
4、 熟悉國內(nèi)市場需求,市場觸覺敏銳,有帶領(lǐng)和管理團隊能力;
5、 具有較強的獨立工作能力和自我管理能力,良好的溝通、協(xié)調(diào)能力。 根據(jù)公司品牌定位及部門定位,做好定制鞋商品企劃,根據(jù)市場趨勢及信息,把握每季開發(fā)方向,合理準(zhǔn)確開發(fā)定制鞋款。
1、 負(fù)責(zé)建立并完善高端制定鞋研發(fā)設(shè)計標(biāo)準(zhǔn)及流程;
2、負(fù)責(zé)把握國內(nèi)外流行趨勢,制定定制鞋商品企劃案;
3、定期走訪市場,購買樣品信息,收集市場鞋類資訊;
4、負(fù)責(zé)組織、落實具體的開發(fā)設(shè)計工作,按照產(chǎn)品開發(fā)周期合理的制定每季的開發(fā)計劃并完成任務(wù);
5、 負(fù)責(zé)合理安排版師的工作,跟蹤開發(fā)進度,在設(shè)計過程中出現(xiàn)的工藝問題及時進行調(diào)研、分析、擬定解決方案并協(xié)調(diào)處理;
6、研發(fā)新產(chǎn)品的同時提高開發(fā)的命中率,并合理的控制開發(fā)費用;
7、嚴(yán)格做好產(chǎn)品信息的保密工作;
8、完成上級交辦的其他任務(wù),配合相關(guān)人員開展工作。
第6篇 別墅高端設(shè)計師崗位職責(zé)
崗位職責(zé):
(1)負(fù)責(zé)整個項目的創(chuàng)意方案設(shè)計,具有新穎的、現(xiàn)代的設(shè)計理念;
(2)深度研究客戶需求,研發(fā)適合別墅客戶的新型高端營銷體驗方案或工具的研發(fā);
(3)較強的方案構(gòu)思及手繪能力,熟悉掌握繪圖軟件,硬裝關(guān)聯(lián)造型設(shè)計、產(chǎn)品設(shè)計的風(fēng)格研究;
(4)深度研發(fā)高端別墅生活所需的生活方式、設(shè)計功能實現(xiàn)、別墅工藝的設(shè)計標(biāo)準(zhǔn)研究。
(5)負(fù)責(zé)材料選樣及現(xiàn)場施工交底與指導(dǎo),熟悉高檔別墅設(shè)計施工流程;
(6)溝通能力強,較強的組織協(xié)調(diào)能力,綜合知識面廣,談單、業(yè)務(wù)能力強者優(yōu)先。
任職資格:
(1)裝飾設(shè)計、室內(nèi)設(shè)計等相關(guān)專業(yè)大專以上學(xué)歷;
(2)具有10年以上高端設(shè)計工作室、工裝團隊主案設(shè)計師經(jīng)驗,成功設(shè)計過大戶型別墅案例,獨立負(fù)責(zé)過家裝、工裝項目,并有帶領(lǐng)團隊工作的經(jīng)驗;
(3)有較強的視覺搭配能力,對藝術(shù)有自己的理解,有一定的時尚感,具有過硬的硬裝設(shè)計功底及較強的軟裝設(shè)計及方案指導(dǎo)能力;
(4)對設(shè)計實施、施工工藝、材料、產(chǎn)品深度了解并熟知,具備一定的機電、暖通專業(yè)領(lǐng)域知識及應(yīng)用能力;
(5)能熟練操作autocad、photoshop等相關(guān)軟件,善于溝通,表達能力強,有團隊力。
