- 目錄
第1篇 全面質(zhì)量管理辦公室專員崗位職責(zé)范本
1、熟悉公司各項(xiàng)管理制度和物業(yè)集團(tuán)iso9001:2000質(zhì)量管理體系文件。
2、負(fù)責(zé)接聽物業(yè)集團(tuán)'總經(jīng)理熱線'來電,受理業(yè)主對(duì)各樓盤物業(yè)管理工作不滿意的投訴,并做好記錄。
3、負(fù)責(zé)高效、合理地將不滿意投訴事項(xiàng)書面反饋相關(guān)職責(zé)單位負(fù)責(zé)人。
4、對(duì)于重大投訴,須立即以專題匯告形式或口頭知會(huì)物業(yè)集團(tuán)總經(jīng)理親自處理。
5、負(fù)責(zé)跟進(jìn)、監(jiān)督各樓盤投訴處理的工作進(jìn)度。
6、負(fù)責(zé)對(duì)每一項(xiàng)投訴的回訪,并做好記錄。
7、負(fù)責(zé)物業(yè)集團(tuán)'總經(jīng)理熱線'的考核工作。
8、與部門領(lǐng)導(dǎo)保持緊密聯(lián)系,保證信息處理渠道通暢。
9、負(fù)責(zé)熱線服務(wù)相關(guān)記錄、資料的保密和歸檔工作。
10、編制日、周、月接線工作報(bào)表,及時(shí)呈報(bào)物業(yè)集團(tuán)領(lǐng)導(dǎo)。
第2篇 辦公室專員崗位職責(zé)
辦公室專員 福建中發(fā)置業(yè)有限公司 福建中發(fā)置業(yè)有限公司,中發(fā) 職責(zé)描述:1、負(fù)責(zé)人才招聘、管理、考核及人資檔案整理歸檔;
2、起草公司一般性文件、報(bào)告、請(qǐng)示等;
3、辦公室對(duì)外禮儀接待。
任職要求:1、學(xué)歷大專以上;
2、文科類相關(guān)專業(yè);
3、身高1.65米以上,品貌端莊,性格開朗,語(yǔ)言保底能力好;
4、品學(xué)兼優(yōu)、有地產(chǎn)工作經(jīng)驗(yàn)者優(yōu)先,優(yōu)秀應(yīng)屆生亦可;
第3篇 辦公室專員崗位職責(zé)任職要求
辦公室專員崗位職責(zé)
辦公室設(shè)施專員 facility officer ubisoft shanghai 上海育碧電腦軟件有限公司，育碧 job description
office management officer essentially ensure the smooth running of an office on a day-to-day basis， and being able to independently perform a wide range of functions and tasks. not only requiring vision， leadership， and proficiency in developing， e_plaining and supporting policy implementation. the skill of problem identification， analysis， and resolution is central. we are looking for a people just like true you and dare you， e_pecting developing together with you!
responsibilities
- apply knowledge and understanding of comple_ issues， policies， and objectives.
- perform a wide range of functions and tasks which require vision and proficiency in developing， e_plaining， and implementing policy and guidance.
- contribute to internal office policy development and clarification to ensure mission objectives， and being able to recommend operating procedures to improve workflow to ensure consistency of methods.
- communicate effectively with people at all staff levels， both internal and e_ternal to the organization， esp maintain a close relationship with producers， could always collect first-hand information of teams’ requirements.
- ensure the timely e_ecution of internal and e_ternal tasks， include，
- being able to work as a project manager with other teams when have studio renovation or internal moving task: monitor， maintain status， and provide weekly reporting on open actions ， organize the community of studio to well optimize the resources， and needs
- tracking actions to a thorough， professional and on-time completion， to include determining appropriateness of responses， taking appropriate action to ensure responses are provided by the due date， and coordinating with internal and e_ternal action officers as required
qualifications
- skilled in problem identification， analysis， and resolution.
- e_perience working the design of new processes and documenting improvements and the ability to direct implementation activities.
- proven work e_perience as a workplace officer， esp had e_perience of construction
- solid knowledge of office procedures/methodology， and it products
- e_perience with office management software like ms office (ms e_cel and ms ppt， specifically)
- strong organization skills with a problem-solving and service-oriented attitude
- e_cellent written and verbal communication skills， chinese， english
- attention to detail， honest，
- a team player， good humor is a plus
- does not mind e_tra hours if necessary
辦公室專員崗位
第4篇 行政辦公室專員崗位職責(zé)
辦公室行政專員 山東漢方制藥有限公司 山東漢方制藥有限公司,山漢方制藥,山東漢方 崗位職責(zé):
1. 辦公、實(shí)驗(yàn)用品及其他物資的采購(gòu)、保管,發(fā)放及登記等;
2. 辦公文件及檔案的整理、歸檔、保管與登記 ;
3.考勤管理,新員工指紋登記錄入及每月考勤統(tǒng)計(jì),并及時(shí)上報(bào)人事部門;
4. 物品采購(gòu)、出差等各種費(fèi)用的統(tǒng)計(jì)、匯總并及時(shí)向財(cái)務(wù)部門提交報(bào)銷;
5. 及時(shí)準(zhǔn)確的更新員工通訊錄,管理公司電話、網(wǎng)絡(luò)、郵箱等;
6. 接聽轉(zhuǎn)接來電,來訪者登記及接待;
7. 協(xié)助完成人事行政工作及領(lǐng)導(dǎo)交代的臨時(shí)事項(xiàng)。
任職資格:
1、大專及以上學(xué)歷,有相關(guān)工作經(jīng)驗(yàn)優(yōu)先;
2、熱情、耐心、主動(dòng),優(yōu)秀的服務(wù)意識(shí);
3、熟悉辦公室行政管理知識(shí)及工作流程, 熟練運(yùn)用常用辦公軟件;
4、工作仔細(xì)認(rèn)真、責(zé)任心強(qiáng)、為人正直;
5、有醫(yī)藥行業(yè)同類崗位工作經(jīng)驗(yàn)優(yōu)先。
