- 目錄
第1篇 sap mm&qm consultant崗位職責(zé)描述崗位要求
職位描述：
崗位職責(zé)：
sap consultant familiar with mm/qm module
client details
headquarter based in munich is the global market leader for braking systems and a leading supplier of other safety-critical rail and commercial vehicle systems. for more than 110 years now the company has pioneered the development， production， marketing and servicing of state-of-the-art braking systems. in 2017， knorr-bremse reported sales of eur 6.15 billion (ifrs) and employed some 28，000 people worldwide.
description
1. consult internal customers in the optimization and harmonization of business processes.
2. act as part of the global it sap team
3. act as interface between business & other it teams
4. develop detailed customization and development specifications
5. customize modules/ applications
6. coordinate relevant unit and integration tests
7. document new processes
8. prepare， plan and e_ecute trainings
9. release solution
10. support key user organization and sap knowledge warehouse maintenance
11. willingness to travel across the region a-p， travel requirement up to 50%
profile
1. degree holder in it or industrial engineering
2. minimum 5 years of consulting e_perience in sap logistics modules
3. e_pert knowledge in mm and qm is a must. good knowledge in pm is preferred
4. knowledge of abap and edi application is plus
5. knowledge of further logistic modules is also a plus
6. involvement in at least 2 full-cycle sap implementation projects
7. good communication skills written/ spoken english & mandarin
job offer
e_cellent compensation package
upward mobility
room for groth
to apply online please click the 'apply' button below. for a confidential discussion about this role please contact evelyn chen on +86 0512 6799 5330
第2篇 sap qm 內(nèi)部顧問(wèn)崗位職責(zé)描述崗位要求
職位描述：
1. 參與sap qm系統(tǒng)建設(shè)，包括實(shí)施過(guò)程中模塊的調(diào)研、藍(lán)圖撰寫、系統(tǒng)配置、培訓(xùn)等工作；
2. 負(fù)責(zé)sap qm系統(tǒng)功能模塊的日常運(yùn)維管理，并根據(jù)業(yè)務(wù)部門提出的新需求，編寫開(kāi)發(fā)需求協(xié)助開(kāi)發(fā)人員完成開(kāi)發(fā)；
職位要求：
1、熟悉sap qm模塊的業(yè)務(wù)流程和基本配置，sap qm模塊工作經(jīng)驗(yàn)至少1年以上；
2、熟悉sap支持業(yè)務(wù)流程或者了解sap的實(shí)施方法論；
3、善于與人溝通，具備良好的解決問(wèn)題技巧及溝通、組織、協(xié)調(diào)能力；
4、有個(gè)1以上完整的sap qm項(xiàng)目實(shí)施經(jīng)驗(yàn)優(yōu)先；
第3篇 客戶質(zhì)量主管 lead cqs & china cqm（beijing）崗位職責(zé)描述崗位要求
職位描述：
崗位職責(zé)：
1) 負(fù)責(zé)自己的cqs工作要求 ， 原則是 “working cqs”
responsible for own cqs job requirements. principle is “working cqs”
2)直線向地區(qū)的質(zhì)量管理層報(bào)告。將cqs成本 （員工人數(shù)和出差費(fèi)用等）管理到較低或可接受的水平。
reports solid line to division quality management. manage the cqs costs (headcount and travel) to lower and acceptable levels.
3)在一個(gè)或多個(gè)指定城市管理cqs團(tuán)隊(duì)，并協(xié)調(diào)與制造工廠的合作。
manages cqs team in one or more designated cities， and coordinates with the manufacturing plants.
4)負(fù)責(zé)指定區(qū)域的客服日常管理工作和業(yè)績(jī)?cè)u(píng)價(jià)
responsible for daily management and performance appraisal of cqss in designated areas
-檢查客服人員的考勤 check on work attendance
-核查工作量，合理調(diào)節(jié)工作安排 review work load， reasonably adjust work arrangement
-逐步升級(jí)和責(zé)任心 escalation and accountability
-定期業(yè)績(jī)?cè)u(píng)價(jià) regularly performance appraisal
5)具備培訓(xùn)和教導(dǎo)駐外客戶質(zhì)量支持人員的資格， 使其能勝任此職， 提升技能.
has qualification to train and coach other cqss and make him/her to take this job competently， increase skill as well.
6)在準(zhǔn)時(shí)響應(yīng)和響應(yīng)質(zhì)量方面，作為客戶接口進(jìn)行跟進(jìn)，重點(diǎn)關(guān)注在主要客戶發(fā)布的問(wèn)題解決請(qǐng)求。
customer interface follow-up regarding on-time responsiveness and quality of response with focus on major customer issued problem solving requests.
7)和客戶建立和維護(hù)良好的工作關(guān)系，定期走訪客戶質(zhì)量和物流人員，定期開(kāi)展顧客滿意度調(diào)查，反饋顧客聲音/期望給工廠和管理層。
create and maintain good relationship with customer， regularly visit customer quality and logistic people， do regular customer satisfaction survey， feedback customer voice/ e_pectation to plant and management.
- 在如下兩個(gè)極端情況之間，管理顧客滿意度達(dá)到適當(dāng)?shù)乃絤anage the customer satisfaction to the right level between the two e_tremes:
a.最小的客戶升級(jí) minimal customer escalations
b.高水平的客戶滿意度high level of customer satisfaction
8)帶領(lǐng)cqs團(tuán)隊(duì)，在客戶售后三包中心進(jìn)行售后件初步分析，反饋結(jié)果給工廠的cqe。支持cqm協(xié)調(diào)售后的改進(jìn)活動(dòng)，并監(jiān)控售后相關(guān)的新興問(wèn)題。
lead cqs team to do warranty primary analysis at customer warranty center， feedback the result to plant cqe. support cqm to coordinate warranty improvement and monitor warranty related emerging concerns.
9)可以當(dāng)場(chǎng)申訴的，起草申訴報(bào)告向客戶申訴；需要進(jìn)一步分析的，及時(shí)地返回工廠分析。
if it can be appealed， make the appeal report and submit to customer for appeal.if it need to do further analysis， return the parts to plant timely.
10)根據(jù)需要和可用的情況，支持新項(xiàng)目在客戶處順利量產(chǎn)并監(jiān)控客戶處量產(chǎn)質(zhì)量，如裝車節(jié)點(diǎn)的現(xiàn)場(chǎng)參與，積極反饋信息給項(xiàng)目組。
as needed and as available - supports new project launch and monitors the quality of the launches at customer.， i.e. participate in customer assembly milestone， feedback information to project team.
11)對(duì)于客戶scorecard方面的影響，支持其他cqs和客戶進(jìn)行協(xié)商溝通，使其影響到最小。
for the customer's influence on scorecard， support other cqs to negotiate and communicate with the customer to minimize the impact.
12)在指定區(qū)域的客戶處，支持海外業(yè)務(wù)相關(guān)的質(zhì)量問(wèn)題的解決。supports oversea business related quality issues solving which occurred in the designated oem location.
13)協(xié)助直線經(jīng)理，對(duì)流程進(jìn)行改造，標(biāo)準(zhǔn)化的制訂，使團(tuán)隊(duì)達(dá)成目標(biāo).
assist line manager to do improvement on cqs work flow and standard creation， make team to achieve the target.
14)協(xié)助上級(jí)經(jīng)理布置的任務(wù)。
support other tasks assigned by line manager.
b. cqm dimension區(qū)域cqm維度
15)擔(dān)當(dāng)指定的oem區(qū)域的cqm角色。
take divisional cqm role which defined oem.
16)作為區(qū)域的cqm，虛線匯報(bào)給bu，并支持全球的cqm。
reports dotted line to the business unit as divisional cqm role which defined oem， and supports global cqm
17)客戶處對(duì)供應(yīng)商質(zhì)量和交付評(píng)價(jià)的主導(dǎo)者，流利操作客戶門戶網(wǎng)站/數(shù)據(jù)庫(kù)。
champion of customer supplier ratings on quality and delivery. fluent in customer portal/databases
18)參與客戶計(jì)分卡月度評(píng)價(jià)評(píng)審。
participates in monthly e_ecutive review of customer scorecard ratings.
19)具備客戶特殊要求的全部知識(shí)，并根據(jù)區(qū)域的cqm， cqe和cqs 的培訓(xùn)，使組織開(kāi)展工作。 提供審核要求。
has entire knowledge of customer specific quality requirements and makes the organization work accordingly with training of divisional cqm， cqe and cqs. provides audit requirements.
20)主導(dǎo)并培訓(xùn)as066的執(zhí)行。
champions and train for as066 implementation .
21)代表奧托立夫管理層對(duì)客戶在質(zhì)量問(wèn)題上的需求，例如高級(jí)別會(huì)議，客戶的關(guān)鍵關(guān)注委員會(huì)等。
represents autoliv management level on customer demand in quality issues， for e_ample high level meetings， customer’s critical concern committee etc.
職位要求：
1)three years automotive industry e_perience in customer communication and cooperation
2)familiar with related customers (daimler) specific requirements， can meet customer e_pectation
3)well trained customer process (ppap， scorecard and warranty) & can start work promptly;
4)has good relationship with customer and deal with events with proactive attitude;
5)problem solving skill， know and can apply quality tool and statistic method;
6)familiar with iatf16949， vda6.3， biqs， apqp， ppap， fmea， spc， msa.
第4篇 qmo specialist質(zhì)量體系專員崗位職責(zé)描述崗位要求
職位描述：
職責(zé)描述：
summary
?develop and continual improvement of the quality management system and support the governance of business process.
?ensure e_ecution of proper internal audits to all corporate functions for measuring company’s compliance to the quality system as required by the relevant iso/vda standards.
?support both company and project requirements in driving quality assurance into processes， procedures and departmental activities.
duties and responsibilities
(these are the positions essential duties and is not an all-inclusive list)
main areas of responsibilities are:
?ensure a proper quality management system based on the global one is in place and controlled in compliance with iso/vda relevant standards.
?participate in the development of the quality management system based on business processes and their continuous improvement.
?coordinate local certifications with certification bodies and manage e_ternal audits.
?ensure compliance to quality management system and related iso/vda standards by establishing and performing internal audits that measure the effectiveness of the systems; including management of local and cross-country audit plans.
?ensure that quality management system documentation is updated according to guidelines.
?ensure effective e_ecution of the processes milestones (qamm) throughout the project from kick-off to close-out.
?support qmo manager in the implementation of common quality methodologies， tools and information systems， their continuous improvement and alignment on best practices.
?support qmo manager in the monitoring of quality kpis， the analysis of results and the development and monitoring of improvement plans.
?assure lessons learned and nonconformity process are facilitated and driven back into the business processes for continuous improvement.
?responsible to identify and communicate quality general concerns and or issues to appropriate department.
?support continuous improvement activities e.g.， kaizen， 5s， si_ sigma projects， value engineering， lean manufacturing， etc.
knowledge & skills
?knowledge of quality management system， methodologies， tools， best practices， etc.
?knowledge of iso/vda standards principles within the scope of application.
?comau quality management system and business processes， procedures and instructions.
?iso 9001/vda 6.4 internal auditor certification.
?understanding of general corporate operations and business (multiple bu e_perience is a plus).
?quality philosophies – basic principles and practices
?management systems standards
?comau quality foundations
?quality kpi (key performance indicators)
?quality-specific it tools
?management system auditing skills
?supplier auditing skills
?general knowledge of wcm qc-pillar
?problem solving: defect analysis and prevention，
?reliability and risk management
?customer specifications (technical and regulatory)
?outline of product development process / milestones and quality gates management
?chargeback
behavioral competencies
?teamwork with cross functional teams
?communication skills， verbal， written and follow-up
?ability to interface in a multicultural environment.
?business awareness
?managing relationships
?communication
?personal organization
?change minded & driven
qualifications
?education :
obachelor degree in engineering required and organization and industry e_perience.
?previous e_periences
oa minimum of 3 years in quality assurance or process quality management e_perience in the automotive or allied industry.
oe_periences in engineering/manufacturing environment preferred.
?languages
oenglish: fluent
職位要求：
