崗位職責(zé)是什么
noc，即網(wǎng)絡(luò)運(yùn)行中心（network operations center），是一個(gè)負(fù)責(zé)監(jiān)控、管理和維護(hù)企業(yè)網(wǎng)絡(luò)基礎(chǔ)設(shè)施的關(guān)鍵部門。noc工程師是這個(gè)團(tuán)隊(duì)的核心成員，他們確保公司的網(wǎng)絡(luò)系統(tǒng)穩(wěn)定運(yùn)行，及時(shí)解決可能出現(xiàn)的問題。
崗位職責(zé)要求
作為noc工程師，需要具備以下關(guān)鍵素質(zhì)和技能：
1. 精通網(wǎng)絡(luò)技術(shù)：包括tcp/ip協(xié)議、路由與交換、網(wǎng)絡(luò)安全等。
2. 問題解決能力：快速定位和解決網(wǎng)絡(luò)故障，減少業(yè)務(wù)中斷時(shí)間。
3. 良好的溝通技巧：與各部門協(xié)作，清晰報(bào)告問題和解決方案。
4. 細(xì)心和耐心：持續(xù)監(jiān)控網(wǎng)絡(luò)狀態(tài)，處理繁瑣的日常維護(hù)工作。
5. 強(qiáng)烈的責(zé)任感：確保網(wǎng)絡(luò)系統(tǒng)的高可用性和數(shù)據(jù)安全性。
崗位職責(zé)描述
noc工程師的工作日常涉及以下幾個(gè)方面：
1. 系統(tǒng)監(jiān)控：實(shí)時(shí)監(jiān)測網(wǎng)絡(luò)性能，識別潛在問題，預(yù)防故障發(fā)生。
2. 故障響應(yīng)：當(dāng)網(wǎng)絡(luò)問題發(fā)生時(shí)，迅速響應(yīng)，進(jìn)行故障排除和恢復(fù)工作。
3. 日常維護(hù)：執(zhí)行定期的網(wǎng)絡(luò)健康檢查，更新和優(yōu)化配置，保證系統(tǒng)高效運(yùn)行。
4. 報(bào)告編寫：記錄網(wǎng)絡(luò)事件，生成維護(hù)報(bào)告，為管理層提供決策依據(jù)。
5. 協(xié)作支持：與it團(tuán)隊(duì)合作，解決應(yīng)用程序和服務(wù)器相關(guān)問題，確保整體it環(huán)境的穩(wěn)定性。
有哪些內(nèi)容
noc工程師的具體職責(zé)包括但不限于：
1. 實(shí)施和優(yōu)化網(wǎng)絡(luò)監(jiān)控工具，確保全面覆蓋網(wǎng)絡(luò)設(shè)備和應(yīng)用的性能指標(biāo)。
2. 分析網(wǎng)絡(luò)日志，發(fā)現(xiàn)異常行為，防止?jié)撛诘陌踩{。
3. 對接供應(yīng)商和技術(shù)支持，協(xié)調(diào)處理復(fù)雜的技術(shù)問題。
4. 參與網(wǎng)絡(luò)項(xiàng)目實(shí)施，如設(shè)備升級、新服務(wù)部署等，確保順利進(jìn)行。
5. 建立和更新網(wǎng)絡(luò)操作流程，提高故障處理效率和服務(wù)質(zhì)量。
6. 提供網(wǎng)絡(luò)培訓(xùn)和支持，提升內(nèi)部團(tuán)隊(duì)的網(wǎng)絡(luò)知識和技能。
noc工程師的角色是保障企業(yè)網(wǎng)絡(luò)心臟的正常跳動(dòng)，他們在幕后默默工作，確保業(yè)務(wù)的連續(xù)性和數(shù)據(jù)的暢通無阻。他們的專業(yè)素養(yǎng)和敏銳洞察力，是企業(yè)在數(shù)字化時(shí)代保持競爭力的關(guān)鍵因素。
noc崗位職責(zé)范文
第1篇 noc工程師崗位職責(zé)
noc analyst 網(wǎng)絡(luò)工程師(長駐外企) 深圳市卓越方達(dá)科技有限公司 深圳市卓越方達(dá)科技有限公司,卓越方達(dá) noc analyst:網(wǎng)絡(luò)工程師
job description:
7_24 monitor the global network, server, datacenter status via monitor tools
according to work instruction to escalate incidents to relevant support team/vendor
follow work instruction to perform routine operation (eg. system health check, generate report, user request)
requirements:
- diploma or above in it-related major or communication engineering major;
- 1-2 years working e_perience in monitor event position is preferred;
- good service awareness
- good command in both written and spoken cantonese
- ccna or ccnp certified is an advantage;
- positive, independent and with can-do attitude;
- able to read english document & good writing english .
- good communication skill;
- need to take 24_7 shift.(about
第2篇 noc運(yùn)維工程師崗位職責(zé)
noc運(yùn)維工程師 優(yōu)刻得 優(yōu)刻得科技股份有限公司,優(yōu)刻得 工作職責(zé):
1.利用網(wǎng)管平臺實(shí)時(shí)監(jiān)控云平臺系統(tǒng)的運(yùn)行狀態(tài),對檢測到的問題,能夠根據(jù)問題的類型、嚴(yán)重程度,及時(shí)協(xié)調(diào)跟進(jìn)人員進(jìn)行處理;
2.通過接收各產(chǎn)品業(yè)務(wù)告警電話,管理故障處理跟蹤系統(tǒng)的事件報(bào)告,協(xié)調(diào)相關(guān)人員完成故障的處理;
3.根據(jù)要求進(jìn)行故障排查、情況收集和故障處理反饋,解決云平臺遇到的網(wǎng)絡(luò)、系統(tǒng)等多方面的問題;
4.能夠響應(yīng)/處理初級網(wǎng)絡(luò)故障/服務(wù)器故障
任職要求:
1.目前這個(gè)崗位希望有機(jī)房運(yùn)維經(jīng)驗(yàn),服務(wù)器硬件相關(guān)底子的伙伴。一年以上相關(guān)工作經(jīng)驗(yàn);
2.非常熟悉windows server、linu_/uni_操作系統(tǒng),可以快速建立常用應(yīng)用環(huán)境,能夠快速判斷解決常見問題和故障;
3.了解交換機(jī)、路由器等網(wǎng)絡(luò)設(shè)備、tcp/ip、網(wǎng)絡(luò)應(yīng)用協(xié)議;
4.有操作系統(tǒng)或網(wǎng)絡(luò)維護(hù)以及服務(wù)器維護(hù)經(jīng)驗(yàn),有一定的網(wǎng)絡(luò)故障、系統(tǒng)故障、應(yīng)用服務(wù)故障的分析調(diào)試能力優(yōu)先考慮;
5.具備ccnp/ccie/rhce 優(yōu)先考慮,熟悉linu_和uni_具有red hat 認(rèn)證優(yōu)先;
6.適應(yīng)7_24工作體系優(yōu)先考慮,一個(gè)月4-5個(gè)夜班。
7.有過idc運(yùn)維工作經(jīng)驗(yàn),與服務(wù)器硬件基礎(chǔ)知識的優(yōu)先
第3篇 noc自動(dòng)化運(yùn)營專家-798095839973職位描述與崗位職責(zé)任職要求
職位描述：
工作職責(zé)：
1、作為全球自動(dòng)化運(yùn)維領(lǐng)域?qū)＜?，自?dòng)化運(yùn)營組織核心成員，參與構(gòu)建自動(dòng)化運(yùn)營能力；
2、結(jié)合自動(dòng)化運(yùn)營指標(biāo)體系、方法、流程，端到端審視和梳理自動(dòng)化運(yùn)營問題；
3、識別并推動(dòng)相關(guān)責(zé)任人解決，提升自動(dòng)化運(yùn)維水平，提升noc自動(dòng)化運(yùn)營效率。
任職要求：
業(yè)務(wù)技能要求：
1、溝通能力、學(xué)習(xí)能力較強(qiáng)，英語可作為工作語言；
2、作為領(lǐng)域?qū)＜?，端到端跟進(jìn)和推動(dòng)自動(dòng)化運(yùn)營進(jìn)展，對結(jié)果負(fù)責(zé)；
3、有一定的軟件編程經(jīng)驗(yàn)優(yōu)先；
專業(yè)知識要求：
1. 計(jì)算機(jī)、通信相關(guān)專業(yè)畢業(yè)（本科/碩士）；
2. 3年及以上通信技術(shù)服務(wù)類工作經(jīng)驗(yàn)，具備至少一種（含無線、微波、接入網(wǎng)、數(shù)通等）現(xiàn)場維護(hù)經(jīng)驗(yàn)，熟悉2/3/4g網(wǎng)絡(luò)；
3. 可結(jié)合已掌握專業(yè)知識經(jīng)驗(yàn)，梳理并優(yōu)化現(xiàn)有自動(dòng)化規(guī)則。
第4篇 noc ms wireless team leader職位描述與崗位職責(zé)任職要求
職位描述：
job description：
1.overall manager of wireless team in back office;
2.manage all wireless back office activities;
3.ensure management reporting on noc and participate in management meetings;
4.conduct or participate in recruitment interviews for selection of personnel;
5.identify training needs and make provisioning arrangements;
6.maintain compliance to all the processes related to noc;
7.improve skill of wireless team by training and e_perience sharing;
8.be on standby 24/7 for remote support as required;
9.perform second line maintenance support for all wireless nes and associated elements;
10.solve the problems within sla based on the contract between huawei and customers;
11.able to summarize， e_plain and upload troubleshooting cases;
12. co-ordinate with tac for the resolution of critical issue. escalate sr ticket on icare at all times， whether he/she is able to solve or not， and monitor it until solved. close the ticket within sla;
13.performance management， monitor network and provide kpi reports using n.m.s system;
14.ensure all agreed contractual and non-contractual performance kpis are reported and delivered as per the hu business model;
15.setup up and ensure conducting weekly governance management setup with customer and addressing all issues in issue log as per agreed timelines;
16. proactively making improvement / handling plans for 1).all kpis not meeting the sla/wlas; 2).handling of special events; 3). regulatory performance and guideline adherence; 4.network security implementation;
17.daily monitoring of the networks;
18.taking corrective action accordingly;
19.ensure preventive maintenance;
20.checking repeated outages;
21.implementation of audit tracker;
22.ensure standardization of processes and changes as agreed with the customer incorporated， educated and complied to by wireless team;
23.sharing findings of other critical issue;
24. provide support to circle team and ensure getting timely kpi outage， sla and site signoff;
25.ensure spare parts availability through customer and spms department;
technical skills：
§?? e_cellent knowledge of huawei wireless equipment(bts3900， bsc6900，bsc6910，u2000-mbb);
§??e_cellent knowledge of ?gsm/umts/lte-fdd principle;
§?? know network elements of huawei vender in one or more non-wireless domain; continue to develop
e_pertise with current and emerging technologies;
§?? good knowledge of wireless skill for one or more non-huawei vender;
§?? demonstrated team leading and management ability;
§?? ability to multi-task and work in a high pressure environment;
§?? e_perience with huawei nms system(like ows);
§?? powerful data analysis and problem analysis capabilities to find out cause and provide solution.
qualification and e_perience：
1、 6 or more years of e_perience in mobile communications industry or managed service environment，
majority of that within noc function
2、an engineering degree in telecommunications/demonstrated relevant e_perience.
other professional skills
?customer oriented approach and good negotiation skills
?good verbal and communication skills
?english and an additional language (either chinese or local language)
?powerful problem-solving capabilities;
第5篇 noc工程師崗位職責(zé)任職要求
noc工程師崗位職責(zé)
noc工程師 the noc engineer will proactively monitor and administer all monitoring
systems ensuring ma_imum uptime and system availability to the business. the network operations
engineer will provide 1st level engineering support to all technical groups including (devops， systems，
network， db and development) by responding to， investigating and resolving， or assisting in the resolution
of， in a timely manner， issues reported via the service desk and/or automated monitoring and alerting
systems such as prtg. the network operations engineer will assist the devops and infrastructure
teams in day-to-day administrative tasks and projects. perform responsibilities in accordance with all
company standards， policies and procedures by doing the following duties.
provide 1st level engineering and administrative support for devops， network， windows， and
linu_ based infrastructure and systems.
? assist technology operations engineering staff in day-to-day engineering and administrative
duties.
? assist technology operations engineering staff in implementations， upgrades and patches of
systems.
? work as part of the noc team in support of business objectives， troubleshooting issues and
outages， program implementations and client requests.
? manage trouble ticket queue， adhering to itil change and incident management processes.
? create and maintain documentation for functional areas of responsibility including play books for
other staff members of the noc team.
? assist in internal customer networking issues.
? assist information security team in meeting all security compliance regulations and requirements.
includes documentation， log management and responding to audit requests.
? provide general office it support as needed the noc engineer will proactively monitor and administer all monitoring
systems ensuring ma_imum uptime and system availability to the business. the network operations
engineer will provide 1st level engineering support to all technical groups including (devops， systems，
network， db and development) by responding to， investigating and resolving， or assisting in the resolution
of， in a timely manner， issues reported via the service desk and/or automated monitoring and alerting
systems such as prtg. the network operations engineer will assist the devops and infrastructure
teams in day-to-day administrative tasks and projects. perform responsibilities in accordance with all
company standards， policies and procedures by doing the following duties.
provide 1st level engineering and administrative support for devops， network， windows， and
linu_ based infrastructure and systems.
? assist technology operations engineering staff in day-to-day engineering and administrative
duties.
? assist technology operations engineering staff in implementations， upgrades and patches of
systems.
? work as part of the noc team in support of business objectives， troubleshooting issues and
outages， program implementations and client requests.
? manage trouble ticket queue， adhering to itil change and incident management processes.
? create and maintain documentation for functional areas of responsibility including play books for
other staff members of the noc team.
? assist in internal customer networking issues.
? assist information security team in meeting all security compliance regulations and requirements.
includes documentation， log management and responding to audit requests.
? provide general office it support as needed
noc工程師崗位
第6篇 noc運(yùn)維工程師崗位職責(zé)任職要求
noc運(yùn)維工程師崗位職責(zé)
工作職責(zé):
1.利用網(wǎng)管平臺實(shí)時(shí)監(jiān)控云平臺系統(tǒng)的運(yùn)行狀態(tài)，對檢測到的問題，能夠根據(jù)問題的類型、嚴(yán)重程度，及時(shí)協(xié)調(diào)跟進(jìn)人員進(jìn)行處理;
2.通過接收各產(chǎn)品業(yè)務(wù)告警電話，管理故障處理跟蹤系統(tǒng)的事件報(bào)告，協(xié)調(diào)相關(guān)人員完成故障的處理;
3.根據(jù)要求進(jìn)行故障排查、情況收集和故障處理反饋，解決云平臺遇到的網(wǎng)絡(luò)、系統(tǒng)等多方面的問題;
4.能夠響應(yīng)/處理初級網(wǎng)絡(luò)故障/服務(wù)器故障
任職要求:
1.目前這個(gè)崗位希望有機(jī)房運(yùn)維經(jīng)驗(yàn)，服務(wù)器硬件相關(guān)底子的伙伴。一年以上相關(guān)工作經(jīng)驗(yàn);
2.非常熟悉windows server、linu_/uni_操作系統(tǒng)，可以快速建立常用應(yīng)用環(huán)境，能夠快速判斷解決常見問題和故障;
3.了解交換機(jī)、路由器等網(wǎng)絡(luò)設(shè)備、tcp/ip、網(wǎng)絡(luò)應(yīng)用協(xié)議;
4.有操作系統(tǒng)或網(wǎng)絡(luò)維護(hù)以及服務(wù)器維護(hù)經(jīng)驗(yàn)，有一定的網(wǎng)絡(luò)故障、系統(tǒng)故障、應(yīng)用服務(wù)故障的分析調(diào)試能力優(yōu)先考慮;
5.具備ccnp/ccie/rhce 優(yōu)先考慮，熟悉linu_和uni_具有red hat 認(rèn)證優(yōu)先;
6.適應(yīng)7_24工作體系優(yōu)先考慮，一個(gè)月4-5個(gè)夜班。
7.有過idc運(yùn)維工作經(jīng)驗(yàn)，與服務(wù)器硬件基礎(chǔ)知識的優(yōu)先
